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Absen Energy APP PRIVACY POLICY
Last Reviewed and Effective as of: [March 19, 2025]
This privacy policy is crafted to inform you about how we collect, use, disclose, and safeguard your Personal Information in connection with the mobile applications of Absen Energy related products] (referring to as the “App” here after). In this privacy policy, “we” denotes Ruidian Green Energy Technology Co.,Ltd and Ruidian Green Energy Technology(Huizhou) Co.,Ltd..Shenzhen Ruidian Green Energy Technology Co., Ltd. and Ruidian green energy technology (Huizhou) Co., Ltd. are jointly responsible for providing relevant software and the application, and determining the purpose and method of processing the data collected through the application.
By using our App or otherwise engaging with us (collectively, our “Services”), you are agreeing to this Privacy Policy and the processing of your information, including your personal information, in the manner described in this Privacy Policy.
We may update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will update the date listed above, and the updated terms will be effective as of the date listed above. We encourage you to regularly check back for updates to this Privacy Policy. Your continued use of our Services after an updated Privacy Policy is posted reflects your consent to the updated terms. We will let you know via email and/or a prominent notice within the App if we make a material change to our Privacy Policy, prior to the change taking effective.
If you have any questions or concerns related to privacy, please contact us with the information provided in the “Contact Us” section at the bottom of this policy.
· Personal Information We Collect
· Categories and Examples of Personal Information We Collect
· Sources of Personal Information
· How We Use Your Personal Information
· Disclosure of Personal Information
· Consumer Rights
· Data Security and Retention Policy
· Do Not Track Signals
· External Links
· Children’s Information
· California “Shine the Light”
· Contact Us
· Additional Information for Individuals in EEA and UK
For the purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer, device, or household. It does not include de-identified or aggregate information, or public information lawfully available from governmental records.
As described below, we may collect the following categories of Personal Information from and/or about you directly or indirectly when you engage with the Services. Please note that you may not be able to access or use all functionalities of our Services if some or all of the Personal Information requested is not provided.
· Identifiers, including your phone number, email address, and username/password when you create, verify and log in to your account. If you use your existing Google account to log in, we will also collect your Google username/password.
· Technical Data, including your phone model, operating system and version, and your country and server location setting.
· Usage Data on how your Absen Energy related product operates, such as temperature, device switching status, voltage, etc.
· Communications, including your communications with us in connection with your use of the Absen Energy related products.
We may obtain the categories of Personal Information listed above from the following categories of sources:
· Directly from you, from Personal Information that you provide to us when you use our Services.
· Indirectly from you, from observing your actions on our App, or from information your mobile device transmits when interacting with our App.
We may use your Personal Information for the following business purposes:
· to provide and maintain our Services to you, and allow you to use and access the functionalities provided by the App and the Absen Energy related products;
· to detect, prevent, and address technical issues;
· to notify you about changes to our Services;
· to provide customer care and support, including to improve your experience when you interact with the Services;
· to perform analytics and risk assessments, including monitoring the use of the Services;
· to improve our brand, products and the Services, including developing new products and services;
· with your permission, to send you communications with special offers and promotions. If you don’t want to receive these, you may unsubscribe at any time;
· to protect the security and integrity of our Services;
· to investigate and defend against any third-party claims or allegations;
· to pursue legitimate interests, such as research and development, processing for statistical purposes, and performing activities carried out in the public interest;
· to provide you, or permit selected third parties to provide you, with information about products and services we offer that are similar to those that you have already purchased, provided you have not opted out of receiving that information;
· to fulfill our legal obligations under applicable law, regulation, court order, or other legal process, such as preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities;
· to protect your, our, and others’ rights, property, and safety;
· to enforce our agreements and policies; and
· to resolve disputes.
We may disclose your Personal Information to the following categories of entities for one or more of the business purposes described above:
· to our subsidiaries and affiliates;
· to our service providers and vendors that assist us in providing our Services, including but not limited to IT and cloud service providers, customer support and after-sales service partners, etc;
· to our marketing partners, including social media platforms and website hosts;
· to our third-party analytics providers in order to improve the functionality, features or delivery of our Services; and
· to other entities as permitted by law, in the event of a transfer of ownership or assets, in the event of bankruptcy, where needed to comply with the request of law enforcement or a regulatory agency or other legal process, or to protect our interests or safety of our customers or the safety of other individuals.
Depending on your state of residency, you may have the following rights to your Personal Information. This section describes those rights and explains how to exercise those rights:
· the right to know what Personal Information the business has collected about you;
· the right to delete Personal Information that the business has collected from or about you, subject to certain exceptions;
· the right to correct inaccurate Personal Information that a business maintains about you;
· the right to opt-out of the sale or sharing of Personal Information by the business;
· if the business uses or discloses Sensitive Personal Information for certain reasons, the right to limit the use or disclosure of Sensitive Personal Information by the business. Please note that we do not use of disclose your Sensitive Personal Information; and
· the right not to receive discriminatory treatment by the business for the exercise of your privacy rights.
Selling and Sharing Personal Information
we do not sell or share your Personal Information.
We take the protection of your Personal Information seriously and take reasonable and appropriate physical, administrative, and technical measures to protect your Personal Information collected through our Services. While we implement commercially reasonable security measures to protect your Personal Information, no business can fully eliminate the security risks associated with collecting and processing information via the internet. To the maximum extent allowed by applicable law, you agree and acknowledge that we will not be liable or responsible if any information about you is intercepted, accessed, and/or used by an unintended recipient. If you have reason to believe that the security of your communications or Personal Information has been compromised, please notify us immediately using the contact information below.
Unless otherwise required by law, it is our policy to not retain Personal Information for longer than is reasonably necessary to achieve the purpose for which it was collected. The criteria we use to determine specific retention periods include: the type of data; whether you have provided your consent and have not withdrawn it; whether there are other legal grounds for the continued processing; whether you have objected to the processing and there are no overriding legitimate grounds for the processing; and whether retention or deletion is necessary to comply with legal obligations.
Our Services are not directed to children less than 18 years old. We do not knowingly collect Personal Information from children. By using Services, you represent and warrant to us that you are at least 18 years of age.
California Civil Code Section 1798.83, also known as “Shine the Light” law, permits California residents to annually request information regarding the disclosure of your Personal Information (if any) to third parties for the third parties’ direct marketing purposes in the preceding calendar year. Requests may be made one time per calendar year. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2024 will receive information regarding 2023 sharing activities). You may submit your request using the contact information listed below.
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information as described above, your choices and rights regarding such use please do not hesitate to contact us at:
Email: [service-energy@absen.com]
Address:[801, Building 3A, Cloud Park, Bantian, Longgang District, Shenzhen, 518129, P.R. China]
In addition to the above sections, if you are in the European Economic Area (“EEA”) or the United Kingdom (“UK”), we provide the below information for you to better understand how we process your Personal Information in compliance with the applicable data protection laws in your jurisdiction.
Lawful Bases for Processing
We collect and use your Personal Information based on the following lawful bases in compliance with the applicable data protection laws:
· we need to do so in order to perform our contractual obligations with you so that we can provide you with products and services and to manage your account with us;
· we have obtained your consent;
· we have legal and regulatory obligations that we have to discharge;
· we may need to do so in order to establish, exercise or defend our legal rights or for the purpose of legal proceedings; and
· the use of your Personal Information as described in this Privacy Policy is necessary for our legitimate business interests, such as:
o allowing us to effectively and efficiently manage and administer the operation of our business;
o maintaining compliance with internal policies and procedures;
o monitoring the use of our copyrighted materials;
o enabling quick and easy access to information on our Services; and
o offering optimal, up-to-date security for our Services.
International Transfers of Personal Information
We are a multi-national business. Our customers, operations and users of our Services spread around the world. As a result we collect and transfer Personal Information on a global basis. It means that we may transfer and retain your Personal Information to locations outside of your country.
We respect that our customers may want to have as much control over their Personal Information as possible.Currently, your Personal Information is stored on our server in Germany. At present, we provide you with the option of this single server location. As we continue to expand our services, in the future, we anticipate developing additional server nodes. When that occurs, you may choose among different server locations to facilitate your use of our Services, and your Personal Information will be physically stored in the country or region that is selected by you. However, please note that your Personal Information may still be accessed remotely from outside the selected country/region by our affiliates or people who work for our affiliates or for one of our suppliers.We are committed to ensuring the security and privacy of your data regardless of the server location and access circumstances.
Where we transfer your Personal Information from within the EEA/UK to another jurisdiction outside the EEA/UK, we will ensure that it is protected and transferred in a manner consistent with requirements under the applicable data protection laws. For example, this may be done in one of the following ways:
· the jurisdiction that we send your Personal Information to has been approved by the competent authority as offering an adequate level of protection for Personal Information;
· the recipient has signed up to a contract based on the standard contractual clauses approved by the competent authority, obliging them to protect your Personal Information;
· in other circumstances the applicable data protection laws permit us to otherwise transfer your Personal Information outside the EEA/UK.
In all cases, we will ensure that any transfer of your Personal Information is compliant with the applicable data protection laws.
Your Rights
Where the applicable data protection laws require so, in the cases where we collect, use or store your Personal Information, you may have the following rights, and, in most cases, you can exercise them free of charge. These rights include:
· the right to access the Personal Information which we hold about you and obtain information regarding the processing of your Personal Information;
· the right to withdraw your consent to the processing of your Personal Information at any time. Please note, however, that we may still be entitled to process your Personal Information if we have another legitimate reason for doing so. For example, we may need to retain Personal Information to comply with a legal obligation;
· the right to data portability - in some circumstances, you have the right to receive Personal Information that you have provided to us in a structured, commonly used and machine-readable format and/or to request that we transmit such data to a third party where this is technically feasible;
· the right to request rectification of your Personal Information if it is inaccurate or incomplete;
· the right to request erasure of your Personal Information in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Information but we are legally entitled to retain it;
· the right to object to, or request that we restrict, our processing of your Personal Information in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your Personal Information but we are legally entitled to refuse that request; and
· the right to lodge a complaint with the relevant data protection regulator if you think that any of your rights have been infringed by us.
You can exercise your rights by contacting us using the details listed above in the “Contact Us” section. Further information about your rights may be obtained by contacting the supervisory data protection authority located in your country.
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